If you want us to send you something, we ask that you give us your credit card details and address over the phone and we will only process them once you confirm you are keeping the items. If you want to return the items, you can make use of our simple returns service. Simply return it in as new condition with the labels still attached within 7 days of receipt. This guarantee does not affect your statutory rights. Please use the original packaging and enclose the information sheet we sent with the parcel to allow us to effect a speedy refund.